Support Services

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Support Services

Prior to the purchase of equipment, Oxygen-Care endeavours to work with customers to carefully define specific requirements to ensure the most appropriate product solution is procured in the first instance.

The purchase of a medical device from Oxygen-Care is the beginning of a long-term partnership between our support team and our customer.  Our commitment is to supply the best in quality medical equipment with a premium after-sales service and support. 

We carry a large stock of parts, which is an important investment in supporting the equipment we supply.  This is an essential aspect of our back-up commitment and we are constantly monitoring this situation to ensure that regularly required spare parts and consumables are maintained as stock items. 

Our back office support team comprises reception, finance, order processing, service administration, purchasing, sales administration and inventory management & logistics.  Together, we endeavour to meet and exceed customer support expectations.